Job Description: Energy and Utilities > Utility Management > Utility Information Systems Analyst
Role Overview:
The Utility Information Systems Analyst is responsible for supporting the implementation, maintenance, and enhancement of utility information systems within the energy and utilities industry. The role requires a strong technical background and expertise in managing and analyzing utility data, ensuring the efficient and accurate functioning of information systems, and providing insights to optimize utility operations.
Key Responsibilities:
1. Collaborate with cross-functional teams to analyze utility business requirements and translate them into functional specifications for utility information systems.
2. Design, develop, and implement utility data collection, storage, and reporting systems to ensure accuracy, reliability, and accessibility of data.
3. Perform data analysis, identify trends, and generate reports to support decision-making processes and improve operational efficiency.
4. Monitor and troubleshoot utility information systems, ensuring data integrity, system availability, and timely resolution of issues.
5. Conduct regular system audits to identify areas for improvement, enhance system performance, and maintain compliance with industry regulations.
6. Develop and maintain documentation related to utility information systems, including system configurations, processes, and standard operating procedures.
7. Collaborate with internal stakeholders to identify opportunities for system enhancements, automation, and process improvements to streamline utility operations.
8. Stay updated with emerging technologies and industry trends to identify potential solutions for improving utility information systems.
9. Provide end-user training and support to ensure effective utilization of utility systems and troubleshoot user-related issues.
10. Collaborate with external vendors and contractors to manage system upgrades, installations, and system integrations as required.
Required Skills and Qualifications:
1. Bachelor's degree in Computer Science, Information Systems, or a related field.
2. Minimum of 3 years of experience in utility information systems analysis, design, implementation, and maintenance.
3. Proficient knowledge of utility operations, including meter reading, billing, customer information systems, and energy management systems.
4. Strong technical skills in database management, data analysis, and reporting using tools such as SQL, Microsoft Excel, and business intelligence platforms.
5. Experience with utility information system implementation and integration, including data migration, system configuration, and testing.
6. Understanding of utility industry standards, regulatory requirements, and best practices related to utility data management.
7. Excellent problem-solving and analytical skills with the ability to identify trends, patterns, and anomalies in utility data.
8. Strong attention to detail and accuracy in data analysis and system administration tasks.
9. Effective communication and interpersonal skills to collaborate with cross-functional teams, stakeholders, and external vendors.
10. Ability to work independently and manage multiple projects simultaneously within defined timelines.
Note: This job description outlines the general responsibilities and qualifications for the Utility Information Systems Analyst role. It is not intended to be an exhaustive list of duties, responsibilities, and skills required. The employer reserves the right to modify, add, or remove job responsibilities as deemed necessary.